VoIP Services

Introducing a next generation voice network delivered entirely over IP. The network has been designed to provide voice, data and wireless communication through one secure system.

We are the only network provider to offer a true end-to-end solution. We are the only carrier to provide all components of an IPT (IP Telephony) service and as a result we are the only supplier who can truly manage all aspects of the solution. If you or your customers experience a fault, we are able to fix it for you. You save time as there is no need to search for the answer from multiple service providers.

As a result of considerable investment and our leading technical knowledge, we boast our own voice and broadband network, and offers dedicated internet access off our own network backbone. As an ISP, voice carrier and a BT Openreach partner, we allow resellers to truly offer all components of a VoIP solution.

Benefits of Purple Networx

  • Lower call costs
  • Efficient call handling
  • Free additional call features
  • A complete end-to-end solution
  • Easy to use online interface for full control of administration
  • Keep existing numbers* or a choice of over 1 million gold numbers
  • Free between site calls, incl. Home workers
  • Free calls to any Purple Networx business
  • Reduced capital outlay on equipment
  • Improved company image and efficiency
  • Fast and professional support

*This is dependent on the provider currently used.

Features

We offer the following features as standard:

  • Audio Conferencing
  • Automated Backup & Restore
  • Automatic Call Distribution
  • Auto Attendant
  • Blacklists
  • Call Divert
  • Call Forwarding to mobile and landlines
  • Call Monitoring and Call Waiting
  • Call Recording
  • Call Routing
  • Contacts Directory - per company for all to access based on 5+ users
  • Extension Anywhere - for mobile, home and remote worker
  • Do Not Disturb
  • Follow Me
  • Inbound Routing (DDI)
  • OOH (Out of Hours) Messages
  • Online Operator Console – based on 5+ users
  • In-Queue Announcements
  • Simple IVR Functionality
  • Ring Tones
  • Speed Dialling
  • Unlimited Call Announcements, Call Queues, Extensions, IVR, Ring Groups and Voice Mail Users

Purple Hosted

Hosted IP PBX is the perfect choice for single or multi-site SMEs. It is designed for companies with up to 50 extensions and businesses with home or remote workers who need to seamlessly connect into the office environment.

You can benefit from VoIP technology, even in remote locations, by seamlessly integrating their multi-site environments under a single unified dial plan, giving your business a national presence through a diverse range of non-geographical numbers.

As the service is hosted by us, you do not require a large IT infrastructure, thus allowing many more SMEs to benefit from VoIP.

Purple CPE

Introducing a Pure IP business telephone system, completely scalable in design.

Embracing open industry standards wherever they exist, all of our solutions operate as a single system, no matter how many separate sites, home working, remote or mobile employees are encompassed.

Purple SIP

Session Initiation Protocol (SIP) gels different end points (phones, computers, mobiles etc) together and dictates how these devices work together and the achievable level of interaction.

SIP Termination allows users to make full use of VoIP benefits offering significant cost savings on calls and equipment. SIP Termination is a least cost routing option for outbound routing only.

SIP Trunking makes the potential for ROI far greater by taking the idea of VoIP a step further, beyond the LAN application. The full potential for IP communications can be realized only when the communication is taken outside of the corporate LAN.

Vision

All the business critical information needed, when and where it’s needed. Allowing you to view the information that enables you to improve the way your company operates and the manner in which you serve your customers. Vision gives businesses a dashboard by which they can ramp up the levels of their responsiveness, critical in today’s ultra competitive market place. Vision is a suite of software applications that have been singularly designed to operate with Hosted and CPE. It operates as ONE entity, providing detailed and intimate information upon which sound business decisions can be based.

Handsets

Business Telephony to meet every need from affordable entry-level IP phones to IP terminals that unify advanced telephony and IT applications at the desktop. With our comprehensive PNCS telephony family you can benefit from the product that’s the ideal match for your specific business requirements - whatever they may be.

For more information please call a member of our sales team.